Customer Master Data

ZMDM’s customer master data model is designed for B2B customers. For consumer oriented customer data model we recommend using customer data platforms.

Below are some of the elements of Customer Master Data

  • Business Information
  • Parent-child customer account relationship
  • Address Data
  • Ship-to Locations
  • Contact Information
  • Credit Risk Information
  • Partner Functions (SAP only)
  • Tax Related Information
  • Purchased Products


Related Workflows

  • New Customer Onboarding
  • Customer Profile Change
  • Customer Status Change
  • Customer Block/Unblock (SAP specific)
  • Customer Pricing Condition



  • SAP
  • Salesforce
  • Microsoft Dynamics
  • Oracle
  • Oracle Netsuite