Table of Contents
Your SAP MDG-based Master Data Governance is very likely in trouble and needs help if you see the following.
- Extensive use of Excel-based data collection
- Long cycle times for master data requests (days/weeks instead of hours)
- Low first-time-right rates (<70%)
- Persistent data quality issues in operational systems (ERP, Planning, Logistics, Manufacturing Execution Systems, CRM, E-Commerce)
- Business user complaints
- Even small changes require months of work and (hundreds of) thousands of dollars in consulting expenses
- Costly MDG consultants are doing non-value-added Master Data tasks
Root causes for underperforming Master Data Governance
3 root causes lead to underperforming and ineffective Master Data Governance
Front-end processes that business users use for master data collection
The likelihood of business users using SAP MDG is close to zero. SAP master data information is far too cryptic and complex for business teams to understand. There is no escaping the use of simplified Excel forms for data collection and for translating data from them to SAP master data. This fact leads to the perpetual presence of 1, 2, 3, and 4 from the list above.
