Customer Success Case Studies | ZMDM
Customer Success

Case Studies

See how leading organizations have transformed their master data management, reduced costs, and accelerated business outcomes with ZMDM.

90%
Avg. Cycle Time Reduction
$500K+
Avg. Annual Savings
97%+
Data Quality Achieved

Featured Success Stories

Real results from real customers across industries — specialty chemicals, consumer products, and industrial manufacturing.

Specialty Chemicals SAP ECC • Microsoft Dynamics

Global Specialty Chemicals Company

Global Enterprise • 4 Continents, 7+ Regions • 300+ Users

Reduced NPI cycle time by 90% and cut process costs by 80% while achieving 97% master data quality

90%
Faster NPI
$800K+
Annual Savings
97%
Data Quality

ZMDM transformed how we manage master data across our global operations. What used to take weeks now happens in days with full visibility and control.

— VP of Supply Chain Operations
  • NPI material creation from 30+ days to just 3 days
  • Customer onboarding from 20+ days to 3 days (85% faster)
  • Vendor onboarding from 30+ days to 5 days (83% faster)
Consumer Products SAP S/4HANA • SAP PLM

Global Personal Healthcare Company

Global (NA, EU, APAC, China) • 100+ Users

Achieved perfect master data with 67% faster cost updates and $500K annual savings from legacy MDM decommissioning

67%
Faster Updates
$500K
Annual Savings
Zero
Target Errors

The ideal number for Master Data errors is Zero. There are two ways to achieve this: error-proofing and error correction. ZMDM helps us do both.

— Master Data Management Team
  • Cost update cycle reduced from 3 months to under 1 month
  • Legacy MDM platform decommissioned
  • Error-proofing with Poka-Yoke principles
Industrial Manufacturing SAP ECC • TIBCO EBX

Global Climate Control Solutions Leader

NA, Canada, Mexico, APAC • 200+ Users

Transformed from unsupported InfoPath forms to automated, workflow-driven master data governance

Zero
Manual Entry
200+
Global Users
100%
Completion Rate

We found it more effective to have different workflows for different material types. ZMDM gave us that flexibility while maintaining governance across all of them.

— Master Data Management Team
  • Automated master data creation in SAP and TIBCO EBX
  • Material type-specific workflows (FG, Service, Raw, NPI)
  • Reduced MDM team size with business-embedded operations

Start Your Success Story

Join the growing list of manufacturers who have transformed their master data management with ZMDM.